Privacy and Personal Data Protection Policy
Dear Visitor,
Thank you for visiting www.alacamortodonti.com.
At Alaçam Oral and Dental Health Polyclinic, we process certain personal data when you use our website to provide you with the best possible service. Your privacy and the security of your personal data are always our top priority. With this Privacy and Personal Data Protection Policy (“Policy”), we aim to inform you about how we collect, use, store, and share your personal data, and also about your rights regarding your personal data.
Your personal data may be processed and/or transferred to third parties based on your explicit consent or under exceptional circumstances specified in the Personal Data Protection Law No. 6698 (“KVKK”)—such as legal obligations, the establishment or performance of a contract, or compliance with a legal duty.
You can browse and receive information on our website without sharing any personal data. Users under the age of 18 must not submit any information or take any actions without the approval of a parent or legal guardian.
If there are significant changes to the services we provide, this Policy will be updated and notified to you accordingly.
By using the site, you are deemed to have accepted this Policy.
Data We Collect and Purposes of Use
When you request an appointment, contact us, or ask for information via our site, you may be asked to share personal data such as your full name, email address, and phone number. This data is processed on the legal basis of “establishment and performance of a contract” in accordance with Article 5/2(c) of KVKK.
Additionally, for legitimate purposes such as ensuring website security, analyzing user experience, and improving service quality, data such as your IP address may also be processed under Article 5/2(f) of KVKK.
With your explicit consent, your personal data may also be used to contact you with information and promotional content via email, SMS, or phone.
Security and Confidentiality Measures
All necessary technical and administrative measures are taken to ensure the security of your data. Our website uses a 128-bit SSL certificate for encryption.
Please note that if your email communication is not encrypted, its security cannot be guaranteed. Users are responsible for the security of email communications.
Retention Period of Personal Data
Your personal data is retained only for the following purposes and for the duration stipulated by applicable legislation:
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To provide you with access to website services
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To improve service quality
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To fulfill legal obligations
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To resolve possible disputes
Links
Our site may contain links to other websites. The privacy policies of sites accessed through these links are not the responsibility of Alaçam Oral and Dental Health Polyclinic. We recommend reviewing the privacy policies of such external sites before using them.
Your Rights
Under KVKK, you have the right to:
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Learn whether your personal data has been processed
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Request information if your data has been processed
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Learn the purpose of processing and whether it is used accordingly
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Know whether your data has been transferred to third parties, domestically or abroad
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Request correction of incomplete or inaccurate data
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Request deletion or destruction of personal data
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Request notification of these changes to third parties to whom your data was transferred
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Object to any adverse outcome resulting from automated analysis
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Request compensation if you suffer damage due to unlawful processing
To exercise your rights above, you may email us at info@alacamortodonti.com from your registered email address or send a written application to Maidan Business Center A Block, No:126, Mustafa Kemal District / Ankara.
Policy Changes
This Policy may be updated in line with changes in legal regulations or services. In the case of significant changes, you will be informed via email or an announcement on the website. Your continued use of the site after changes are made means you accept the updated policy.
Contact Information
Alaçam Oral and Dental Health Polyclinic
Address: Maidan Business Center A Block, No:126, Mustafa Kemal District, Çankaya / Ankara
Phone: +90 (530) 498 7464
Email: alacam.ortodonti@gmail.com
Last Updated: 09.01.2026